Journal of Civil & Legal Sciences
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Luce Jacovella
Biography
Queen Mary and Westfield College
University of London, UK
School of Law
Publications
UBERTRUST: How Uber Represents Itself to Its Customers Through its Legal and Non-Legal Documents
This paper examines some of the key factors that contribute to build or erode users’ trust in a platform-based service such as the one provided by Uber Technologies Inc. As clarified by the European Commission, the future Internet cannot succeed without trust of online platforms’ users. The paper explores Uber’s web of relationshi... Read More»
Guido Noto La Diega and Luce Jacovella
Research Article: J Civil Legal Sci 2016, 5:199
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